Purpose of Technology

We chose to prototype interactive LEDs over other apps, such as ordering stations, in order to minimize distractions and layers of interaction. By using clearly visible LED lights, customers can see where they're going at a glance without interrupting thought or conversation.

The lights are effective even in large crowds. Using visual stimuli as opposed to auditory will allow customers to see when a line is free, instead of straining their ears in the din for the customary yell of "step up for hot food!" Even when the LEDs are blocked, however, they will serve their purpose. In the absence of guides, we observed that customers will simply follow what's in front of them, be it one line or two. Just setting up the two lines is enough for future customers to follow suit through social cues.