Analysis

The data collected regarding the nature of the complaints seem a little patchy, the information about the media used to lodge the complaint and the departments to which they were made are telling. What was most interesting is that there are clusters of complaints that are made from at least fourteen clusters. It would be interesting to note if these complaints made by the same people during different hours or because these are problem areas. The analyses concluded that the largest irritants of Shadyside are its streets and that they generally make phone calls which might be indicative of lodging a complaint while on the move. What’s additionally interesting is the lines of source of complaints made, across the clusters crossing streets.