Drawing The Experience Map

In the next step, we drew an experience map including the floor plan of the exhibition space and the interaction touch points. We imagine that the visitor will catch the train in the station and walk through the three cars that show all different theme. The train is designed for all Swedish citizens who need to exchange their old Krona to e-Krona. 

The first and the second section are designed as reactive exhibition spaces, where it activates when the visitor enters the car. The third one is for more practical purpose - the visitor can activate the real-time statistics by depositing e-Krona from the ATM near the entrance. Finally, they will leave the train after putting old cash into the incinerator.